The workplace can present unique challenges for the 15% of U.S. adults living with hearing loss. From navigating busy meetings and casual chats by the water cooler to talking with customers, communication hurdles can make everyday interactions feel daunting. But with the right strategies, you can advocate for your hearing needs and foster a more inclusive work environment. Let’s look at some essential tips to help you confidently navigate your workplace.
Talk to Human Resources
Disclosing your hearing loss to human resources is an important first step in getting the support you need to stay engaged at work. By speaking with HR, you can establish communication guidelines and request assistive technology to help you feel more comfortable and supported. Remember, this is a personal decision, so only share what feels right for you.
Request Written Materials or Captioning Software
If you attend many meetings, ask your managers to provide written agendas beforehand. A written agenda can help you follow on in meetings and offer context clues when you miss a word or phrase. In addition to a written agenda, you can request AI captioning software to transcribe verbal speech into text automatically. AI captioning is available with most virtual meeting software. You can also download a smartphone app or computer options.
Advocate for Your Needs in Customer Service Positions
Customer service can be a hectic environment filled with communication challenges. If you’re working at the register, consider placing a sign that informs customers about your hearing loss and asks for their patience. For example, you might say, “Hello, I have hearing loss. Please be patient.” Depending on your level of hearing loss, you could also have a board available for customers to write down their requests or questions. If you’re not stationed at a register, add a small note to your nametag to request patience and understanding.
Talk to Your Coworkers
Connecting with coworkers may feel harder with hearing loss, but it isn’t impossible. Ask them to be patient, repeat themselves when necessary and move after-work hangs to quiet environments. They’ll appreciate that you felt comfortable asking for help!
Wear Hearing Aids
Hearing aids are technologically advanced devices that collect, amplify and deliver speech and important background noise directly to your ears. Many devices even have background noise suppression technology to help you focus on important speech in meetings or after-work happy hours at The World Famous.
Hearing loss shouldn’t hold you back from achieving your career goals. With the support of hearing aids, some thoughtful accommodations and a workplace that understands your needs, you can thrive in your professional life. Contact ENT of Athens today to discover more effective ways to manage your hearing loss.